United States of America: Global Program Director

Background:

Medical Teams International is a humanitarian organization that has been active in 27 countries, and assisted nearly three million people in 2016. Medical Teams International has been working in some of the most challenging environments since the 1970s. Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

We are currently looking for two Global Program Directors to lead our country operations.

Job Summary:

The Global Program Director (GPD) is one of three director positions that oversees all MTI field operations. The GPD is responsible for ensuring the growth and effectiveness of a portfolio of country operations. The GPD supervises country directors directly and/or indirectly through other HQ staff as well as oversees HQ program support staff. Reporting to the VP – Field Operations (VPFO), the GPD may also act on behalf of the VPFO as directed.

ESSENTIAL DUTIES:

Program Team Strategy and Leadership

• In collaboration with the Field Operations Department, VP, Directors, and staff, creates and implements the Program Team vision and strategic plan in accordance with the organization’s overall strategic plan.
• Supports Country Directors to develop country strategies and annual work plans for assigned countries.

Program Management and Leadership

• Leads and provides oversight to MTI’s global programs, including identification of priority countries, programs, teams, gifts-in-kind (GIK) and institutional funding.
• Identifies and pursues opportunities for strategic program growth in assigned countries in collaboration with Country Directors.
• Collaborates with the Humanitarian Response Team to build humanitarian response capacity of assigned countries.
• Oversees the establishment of field operations, staffing and systems, including logistics, local hiring, budgets, reporting, etc. according to agreed structures.
• Develops annual operating budgets and work plans and ensures effective budget monitoring, reporting, and financial management for assigned countries.
• Ensures monitoring, evaluation, and learning occurs with regard to planned and implemented programs.
• Ensures project proposals and monthly, quarterly, interim and end-of-project reports are submitted on time and meet standards required by Headquarters and external donors.
• Ensures all program goals, activities, and personnel demonstrate commitment to national and international frameworks and standards such as the Core Humanitarian Standard and Sphere minimum standards.
• Responsible for review/approval of all outgoing media communications for assigned countries. Ensures effective communication and coordination with the Marketing and Development Department.
• Supports Country Directors in developing exit strategies. Reviews strategies annually.
• Oversees special projects as directed by VP Field Operations.

Partnerships

• Assesses, develops and maintains partnership relations in existing and/or potential program locations.
• Negotiates and creates MOUs and budgets with partners in assigned country programs.

Representation

• Pro-actively, regularly, and consistently represents Medical Teams International to external bodies and humanitarian and development actors including UN agencies and NGOs, faith-based and partner organizations, media, donors, potential new partners, appropriate government officials and other relevant parties in assigned countries and the wider region.
• Identifies and participates in forums, networks and meetings where there may be a strategic benefit to MTI.
• Facilitates networking amongst assigned country programs, partners and other NGO’s.

Resource Acquisition

• Maintains an ongoing awareness of the program operating environment and identifies particular needs in the health sector that fit with MTI core competencies.
• Proactively facilitates the growth of Medical Teams International global programs; maintaining strong links with donors, volunteers, churches and other organizations in support of the work and mission of MTI; identifying funding opportunities; and leading the development of institutionally funded program proposals as well as overseeing the financial and program reporting to donors.
• Supports and enables Country Directors in the design of potential program interventions in assigned country programs.

Human Resources

• Models and maintains a work environment that supports MTI’s core values: Courageous, Tenacious, Accountable and Selfless.
• Actively promotes a team climate that values accountability, 360-degree feedback, and transparency.
• Ensures that team members are effective, efficient, and diligent in meeting program goals.
• Creates a culture of shared learning and professional development within the team.
• Ensures the use of effective human resource management practices throughout team including the recruitment, selection, onboarding, supervision, performance management, compensation, career pathing, and professional development of team members.
• Mentors and supports the professional development of direct reports, especially Country Managers/Directors.
• Prepares and conducts new Country Director orientations and debriefings of departing Country Directors.
• May act on behalf of VP Field Operations as required, (e.g., during periods of travel and annual leave).
• Utilizes volunteers whenever possible.

Logistics

• Ensures close coordination and communication with the Medical Health Product team to plan and mobilize GIK medical support in assigned country programs and/or through partner organizations.

Finance

• Reviews and approves the program cost centers and budgets for assigned country programs.
• Creates and manages the support program cost center.
• Ensures accountability and effective stewardship of all financial resources.

Safety and Security

• Ensures implementation of effective safety and security management policies and practices in accordance with MTI’s Global Personnel Safety and Security Policy; including robust information collection practices and systematic testing of safety and security plans.
• Champions the importance of safety and security in all assigned country programs and with partners and mainstreams safety and security considerations throughout all MTI activities.

Compliance and Technical Quality

• Ensures assigned country programs are compliant with host-government laws and policies, and with Medical Teams International’s internal policies and procedures.
• Coordinates closely with the Strategy & Impact department to ensure recruitment and deployment of technical expertise and to ensure quality program design, implementation, monitoring and evaluation in all assigned country programs.
• Stays current on best practices and standards in international relief and development programming.

OTHER DUTIES:

• Additional duties as assigned.

Qualifications

EDUCATION, LICENSES, & CERTIFICATIONS:

• Master’s degree or higher in a field relevant to international humanitarian and development work or field experience, for example, Country Director roles in at least 2 relevant locations (humanitarian context).

EXPERIENCE:

• Minimum 8 years’ program leadership experience in International relief and development programming.
• Minimum 5 years’ experience working overseas in field operations roles.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

• Commitment to the mission & calling of Medical Teams International.
• Demonstrated track record of creating programmatic growth in accordance with needs.
• Proven ability to produce successful program proposals and develop strategic donor relationships.
• Strong working knowledge of health-sector issues in developing countries, international relief and development issues, and the social and development role of faith groups.
• Excellent financial management skills, including ability to prepare, monitor, and control budgets, reports, project proposals and partnership agreement documents.
• Skilled at building and maintaining a high functioning, high performing work team.
• Demonstrated leadership and management skills in strategic planning, achieving results, coordinating and supporting a diverse team, mentoring, and staff development.
• Strong organizational and problem solving skills, ability to work independently and in teams, positive attitude, resourceful, innovative and flexible.
• Demonstrated ability to lead virtually.
• Demonstrated ability to mentor and develop leaders.
• Experience in creating an environment of accountability.
• Ability to work collaboratively with others and garner support throughout all departments within the organization.
• Strong communication skills including written, oral, and group facilitation; ability to successfully communicate cross-culturally with international partners and diverse constituencies.
• Demonstrated track record of overcoming significant obstacles and implementing creative solutions.
• Ability to enhance overall brand awareness.
• Excellent English-language skills.
• Excellent attention to detail.
• Ability and willingness to travel on short notice to country programs to provide surge capacity, support and expertise for up to 16 weeks a year.

Preferred:

Competence in a second language, such as Spanish, French or Arabic

To learn more about this position and to apply please visit our website at www.medicalteams.org